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電話禮儀課程

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GTEC service · 2020 年 5 月 20 日

Course Information

學習軌跡:

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基本接電話禮儀

基本接電話禮儀
內部轉接電話

各種接電話情境

各種來電者的應對
各種來電者的應對測驗

電話資訊紀錄BCM

潛客紀錄BCM

安撫無理取鬧的客人來電

安撫無理取鬧的客人來電
+8 已註冊

課程資料

學習軌跡:

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